About Us

At Fairlane Collision, two words define our approach: community and collision. While they may not often go together, these words perfectly describe our commitment to South Vancouver, where we’ve been proudly serving for over 40 years as a trusted auto collision and body repair facility.

We’re not the only shop in the area, but what sets us apart is our dedication to our community and our customers.

A Family Legacy

At the heart of Fairlane Collision is Jim Chand, a hardworking craftsman who began his career as a teenager. Starting as an apprentice in automobile painting, Jim mastered every aspect of the auto repair business, from mechanics to bodywork.

His dedication and reputation grew within the community, and when the opportunity came to open his own business, it was no surprise that Fairlane Collision quickly became a trusted name in auto repairs.

Staying Independent for Quality

Over the years, Fairlane Collision has had offers to join larger franchise groups, but we’ve chosen to remain independent. Why? Because staying family-owned allows us to maintain the highest standards in both workmanship and customer service.

We believe that the best way to deliver excellent service, offer honest advice, and ensure customer satisfaction is by handling everything directly, without compromise.

Passing the Torch

As a family-run business, we’ve passed the torch to Evelyn Chand, a trusted family member, ensuring that our legacy of quality and integrity continues. This commitment to customer care is what makes Fairlane Collision stand out from the rest.

Our reputation for putting our customers first and delivering exceptional service remains as strong today as it was over 40 years ago.

Why We’re Different

At Fairlane Collision, we go beyond just repairing vehicles. Our team is made up of dedicated, community-minded individuals who care about the people we serve.

We understand that no one wants to visit a collision repair facility, so we strive to make the experience as smooth and stress-free as possible.

What Makes Us Unique?

• Creative Solutions: We don’t just fix cars; we think creatively to resolve your collision and repair needs.
• Expert Craftsmanship: Our skilled technicians are trained to the highest standards of OEM procedures, ensuring that every repair is done right.
• Flexibility: As a family-run business, we offer flexibility and personalized service that large chain shops simply can’t match.

Why Choose Fairlane Collision?

• State-of-the-Art Equipment: We use factory-level computer equipment and cutting-edge technology.
• ICBC Express Shop: We are an accredited ICBC Express Shop, making the repair process faster and easier for you.
• Courtesy Vehicles: We provide new courtesy cars while your vehicle is under repair, ensuring you’re not left stranded.
• Certified Technicians: Our team includes certified and master technicians who receive ongoing training to stay current with the latest industry advancements.
• Parts Options: We offer flexibility when it comes to parts, including used, aftermarket, or manufacturer’s own replacement parts, based on your needs.
• Trusted Service: Our clients return to us because of our personalized, friendly service and commitment to quality.
• Guaranteed Workmanship: We stand by our work with solid guarantees on all repairs.

Our Quality Promise

The Boomerang Effect

At Fairlane Collision, we believe in the boomerang effect. Just as a boomerang returns when thrown correctly, we aim to ensure that our customers return to us each time they need auto body repairs. Our goal is to provide such exceptional service that you’ll choose us again in the future.

With over 40 years in the auto body repair business, every customer who walks through our doors is important to us from the very first moment. Whether you are a new customer or a long-time client, we are committed to earning and maintaining your business. Our aim is to ensure that while you might come to us by chance, you will return on purpose when you need us again.

We Deliver Quality

At Fairlane Collision, we are dedicated to delivering high-quality services tailored to meet your needs—not our own agendas. Our skilled technicians ensure that every repair is performed with precision and expertise, standing the test of time. We strive to make sure you are satisfied not just the first time, but every time you visit.

We Listen to You

We’ve earned a reputation in Vancouver and the Lower Mainland for our integrity and commitment to customer satisfaction. Our approach is simple: you talk, and we listen. We focus on understanding your needs and delivering services accordingly. While we may ask a few questions to ensure we fully understand your requirements, our primary goal is to complete the job with integrity and skill.

A Legacy of Trust and Integrity

With over 40 years in the business, Fairlane Collision has earned a reputation for quality work, fair pricing, and integrity. We’ve stood the test of time by delivering exceptional service and building long-lasting relationships with our customers.

When you choose Fairlane Collision, you’re choosing a family business that puts your needs first. We’re proud to serve South Vancouver and look forward to continuing to provide the community with top-tier auto repair services for years to come.